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What is an ISO? Breaking Down the Payments Middlemen You Never See

Scarlett Sieber breaks down the finance term ISO, not a camera setting, but an Independent Sales Organization. ISOs are the unsung heroes of the merchant payments world, acting as middlemen that help businesses accept credit cards by partnering with major payment processors like Visa and Mastercard. They connect thousands of small businesses under one umbrella, negotiate better rates, provide hardware, software, and support, and make seamless transactions possible. But it’s not easy, ISOs operate in a competitive landscape with thin margins, constantly evolving tech, and growing demands for integrated POS systems and fraud tools.

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