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Navigating the Future: Insights from ING’s CTO on Scalable Technology and Data-Driven Banking

Daniele Tonella, CTO at ING, joins Vince Molinari at Money20/20 Europe in Amsterdam to discuss the importance of scalable technology in banking. Additionally, Daniele highlights how data is at the core of banking, serving as the “hidden engine” that drives value for clients. With the rise of AI, Daniele pointed out the critical need for clean and consistent data to ensure effective model performance, likening the management of AI to that of humans, requiring active intervention to maintain quality outcomes.

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