Remy Blaire and Don McCree, Senior Vice Chair & Head of Commercial Banking at Citizens explore how AI is transforming the commercial banking industry. Projections show a potential profit boost of up to $170 billion by 2028. From accelerating customer onboarding to understanding consumer behavior, AI is becoming a key player in banking operations. They also dive into AI’s role in investment analysis, where models are suggesting personalized investment options to clients based on their risk profiles.