Vince Molinari and Josh King, Chief Communications Officer at the Intercontinental Exchange (ICE) and Head of Corporate Affairs at the NYSE, discuss episode 390 of "Inside the ICE House" podcast, which featured Nitin Mhatre, CEO of Berkshire Hills Bancorp. They discuss Berkshire's commitment and responsibilities it has to help customers both inside a branch and connected via the internet. Nitin also talks about his empathetic style of leadership and the importance of building a diverse management team that will endure in the years ahead. They also talk about the NYSE paying tribute to various American leaders and Time magazine naming Taylor Swift as the 2023 person of the year.