Vince Molinari and Josh King, Chief Communications Officer at the Intercontinental Exchange (ICE) and Head of Corporate Affairs at the NYSE, discuss episode 386 of “Inside the ICE House” podcast, which featured Ron Shaich, the founder and former CEO of Panera Bread, who explained how his firm helped pioneer fast-casual dining. Established as Au Bon Pain in the early 1980s, Shaich built the Panera bakery-café concept into a behemoth with over 2,000 locations. Shaich’s new book, KNOW WHAT MATTERS: Lessons from a Lifetime of Transformations, shares stories of the tough calls he made to make Panera Bread a big brand, the idea behind Cava, and why Mediterranean may be the next big thing in the fast-casual dining sector. In addition, they talk about the 2023 Glamour magazine Women of the Year awards and Aurora James’ initiative to support black-owned businesses long term.