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What Real Financial Inclusion Looks Like

On this episode, Scarlett Sieber sat down with Mary Ellen Iskenderian, CEO of Women’s World Banking and president of the Diamond category at the Money Awards, to discuss what truly defines transformative impact in financial services. Iskenderian explains that the focus goes beyond innovation for its own sake—it’s about creating meaningful, scalable change that redefines who can access financial services, how those services are delivered, and whether they genuinely improve people’s lives. She also shares advice for applicants, stressing the importance of combining bold ideas with clear data and measurable proof of impact.

The conversation also explores how financial inclusion has evolved over the years, especially for women. Iskenderian highlights that inclusion is no longer just about opening a bank account, it now means access to a broader range of trusted, usable financial tools. She emphasizes that one of the biggest opportunities ahead is closing the trust and literacy gap, ensuring that underserved communities, particularly women, feel confident using the products designed for them. It’s a powerful conversation on innovation, accessibility, and the future of inclusive finance.

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