Luke Tuttle joins us now via Zoom.
Luke is chief product and technology officer at MoneyGram.
Luke, great to have you.
Very busy time to have a conversation like this, given where the markets are.
You at MoneyGram, you got a massive global footprint.
How does that scale change as soon as you add things like blockchain and a broader conversation on stablecoins?
Yeah, so blockchain lets us run a more efficient business.
Um, it lets us speed our delivery of money around the world.
Um, we've been in business 85 years.
Clearly we're experts at doing that with fiat.
Um, but the recent changes, particularly Genius Act has made it incumbent on companies like ourselves to really change our infrastructure and be willing to disrupt ourselves.
Um, many companies are trying to compete in this space, but They frankly don't have the same experience we have particularly from a compliance perspective.
And when it comes to operating in 200 countries around the globe, um, you really need some experience in that, particularly around monetary policy, uh, AML CFT, uh, these regulations are not going to get any simpler.
The regulators are not backing off.
In fact, the new technologies, uh, encourage them to put new policies in place.
So, Uh, it's both our history, but also are willing to really disrupt and take advantage of technologies like stablecoin that's gonna enable us to provide a, a product to our consumers that they expect which is trustworthy, it's instant, it's low cost.
Um, so, so that's what we really see stablecoin and, and crypto in general enabling.
So to the point of doing work and operating in more than 200 countries around the world, Luke, how do you manage compliance everywhere while still keeping the end user experience as simple as possible?
Great question.
So, you know, everything does start with the customer.
So I, as the chief product officer, that's the first thing I wake up every morning is thinking about what's, what's that problem to solve?
And quite simply it's enabling someone to send money to a loved one.
Like we power uh a decent percentage of the GDP in many countries.
And to do that requires our consumers to feel trust, uh, in the product.
And from a compliance perspective, that requires that we uh understand those regulations.
We have people in market deployed working with well over 75 regulators, um, to implement those policies.
But to really like lead in the thinking like how do you actually uh think from a product perspective, a consumer perspective, um, To provide the most trustworthy experience at the same time satisfying the regulate the regulators.
So there's a lot of complexity in our world right now around um uh the movement of money and thinking about, uh, you know, anti-money laundering, uh, the, the counterterrorism financing.
Um, and again, kind of our, our experience coupled with uh really product-led focus is what enables us to have a product that consumers still can Uh, use without friction Yeah, Luke, unfortunately I have to leave it there, my friend.
I'm up against a hard break, but I do want to have you back.
I want to talk much more about the technology investments most critical to MoneyGram's future for the rest of 2026 and beyond.
Please join the show again soon.
Luke Tuttle, Chief Product and Technology Officer at MoneyGram.
Luke, thank you.
